Privacy Policy

Effective date: [INSERT LAUNCH DATE] · Data controller: NessLek 360°, Cité Erriadh, Bordj Cedria, 2084 Tunis, Tunisia

NessLek 360° is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal data when you visit our website, contact us, engage our services, or interact with our marketing on platforms such as LinkedIn, Meta, and Google. We process data in line with Tunisian Law No. 2004-63 and, where applicable, the EU GDPR.

1. Who We Are

NessLek 360° is a digital acceleration agency based in Tunisia, serving clients worldwide. For data protection purposes, we are the controller of your personal data. Contact us at info@nesslek.com.tn or info@nesslek.com.tn.

2. What Data We Collect

Information you provide: name, email, phone, company, country and project details when you contact us. Information collected automatically: pages visited, device and browser data, IP address and cookies.

3. How We Use Your Data

To answer enquiries and provide quotes; to deliver and manage the services you engage us for; to send administrative updates; to improve our website and services; to run marketing on LinkedIn, Meta and Google; and to meet our legal obligations.

4. Legal Basis (where GDPR applies)

We rely on your consent, contract, legitimate interests and legal obligation.

5. How We Share Data

We do not sell your personal data. We share it only with trusted service providers, advertising platforms, professional advisers, and the authorities where the law requires it.

6. Advertising & Social Platforms

We advertise on LinkedIn, Meta and Google. These platforms may use cookies or pixels to measure performance.

7. Data Retention

Enquiry data is kept for up to 24 months; client data for the duration of our engagement; marketing data until you unsubscribe.

8. Your Rights

You can request access, correction, erasure, restriction or portability, object to processing, and withdraw your consent at any time. Contact info@nesslek.com.tn.

9. Data Security

We use appropriate technical and organisational measures, including encrypted connections (HTTPS), access controls and secure hosting, to protect your data.

10. International Transfers

Your data may be processed in other countries, including within the EU. When we transfer data internationally, we apply appropriate safeguards.

11. Children's Privacy

Our website and services are intended for businesses and professionals. We do not knowingly collect data from children under 16.

12. Changes & Contact

We may update this policy. Questions? Contact info@nesslek.com.tn · +216 50 277 818 · Cité Erriadh, Bordj Cedria, 2084 Tunis, Tunisia.